WHOLESALE POLICIES
Wholesale Policies
New Account Ordering Policy
$1000 minimum opening order.
After we receive your order, you will be sent an order confirmation to the email address associated with your account.
We reserve the right to terminate any wholesale account at any time at our discretion.
We ask that all accounts maintain the retail pricing and product names set by SIN to maintain brand consistency. Discounted prices can only be made available to the public with the express, written permission of SIN and we reserve the right, in our sole discretion, to deny such requests.
Pricing & Minimums
$500 minimum re-order.
Item minimums vary by product. Please refer to each product listing
Prices are listed in US dollars.
Prices are subject to change at any time. We will inform you of a change so you can adjust your pricing accordingly within 24 hours of notification of any and all price changes.
Payment
We require full payment upon receipt of order. Once payment is received you will be placed in our production queue with an average lead time of 3-8 weeks. To find out what place your order is in the queue please email wholesale@virginiasin.com, with your order number in the subject line.
Shipping
All domestic orders ship UPS Ground unless previously agreed to in writing.
International accounts are shipped via FedEx, DHL or UPS at our discretion. International accounts wishing to use an alternative courier service please send the shipping account information and zip code at the time of placing the order.
The average lead time is 3-8 weeks depending on SKU and quantity but lead times are subject to change seasonally.
Rushed orders will be charged a 5% rush fee for prioritizing the order.
All orders ship from Brooklyn, NY
All international orders are shipped EXW.
Handling
There is a 10% handling fee applied to every order to adequately secure the product so that they are delivered safely.
Discounts
We require permission for any discounts (excluding Black Friday).
We kindly ask you do not discount any exclusive product.
Distribution
We determine distribution limits based on your unique business and location. We consider the size of your area, type of account and products carried.
We carefully select vendors with whom we seek to build a long-lasting partnership. We deeply value each wholesale relationship and are mindful of distribution.
For all e-commerce accounts, usage of photography from www.virginiasin.com is strictly prohibited.
Accounts that have not placed an order in the last nine months are not considered “active” and we reserve the right to open distribution in your area. However, prior to considering your account ‘“inactive” you will be contacted and have 10 days to place an order of $1000 or more.
Returns & Exchanges
Due to the fact that our products are made to order, we do not accept returns and exchanges.
Damages
We pack our orders with caution and care. However we understand damage in transit may occur.
Please inspect all shipments immediately upon arrival.
Please photograph damaged merchandise and the shipping box and send images to wholesale@virginiasin.com.
Damage must be reported within 4 days of delivery. The value of any validated damage will result a credit that can be used on an order that you place within 9 months. In extraordinary circumstances and in our sole discretion, we may elect to refund the value of the damaged merchandise.
Miscellaneous
SIN shall in no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), arising under or in connection with this Agreement for lost profits, loss of sales or business, loss of agreements or contracts, loss of or damage to goodwill; or any indirect or consequential loss.
Neither Party shall directly or indirectly use or disclose to any third party, any trade secret, customer information, technical information or financial information of the other party (collectively “confidential information”), or the terms of this Agreement, other than to fulfill its obligations under this Agreement, without the prior written consent of the other party. Such confidential information includes but is not limited to information (including passwords) regarding SIN’s order management system.
These obligations shall not apply to information that (i) is or becomes public knowledge (legally) without any involvement of the party to which the information is disclosed (“Receiving Party”); (ii) is documented as being known to the Receiving Party prior to its disclosure by the other party (“Disclosing Party”); (iii) is independently developed by the Receiving Party without access to the confidential information of the Disclosing Party and is so documented; or (iv) is obtained by the Receiving Party without restrictions on use or disclosure from a third party who, to the Receiving Party’s knowledge, did not receive it from the Disclosing Party, directly or indirectly.
Both Parties shall ensure that its employees, officers, representatives, advisers, agents or subcontractors to whom it discloses such information in the performance of the Services of this Agreement, comply with the confidentiality terms of this Agreement.
This Agreement and any dispute or claim arising out of it shall be governed by the law of the State of New York and all disputes shall be adjudicated in a court of competent jurisdiction located in the City and State of New York.