It takes 2-4 business days to process your order. This is from the date that we receive your order and credit verification has been confirmed - with the exception of made to order items or pre-order items and out of stock items which take anywhere from 4-8 weeks. If specific lead time are needed, please email us at firstname.lastname@example.org.
It's ok if you have changed your mind on your order, just let us know within 48 hours of order confirmation, otherwise our skilled team of Fabricators will be hard at work handcrafting your pieces. Please email us at email@example.com.
DOMESTIC SHIPPINGWe provide UPS Ground (2-5 business days), UPS 3-Day, UPS 2-DAY and standard UPS Next Day delivery to US addresses within the contiguous 48 states. Shipping lengths do not include order processing time period.
FREE SHIPPING PROMOTION(S)
Applies to domestic orders only within the contiguous 48 states. We utilize UPS Ground through which customers receive their orders 2-5 business days (Monday-Friday) from the date of order process.
LOST PACKAGESIf your package gets lost in transit we will do everything we possibly can to assist you. However, we cannot be held responsible for packages once proof of delivery is generated. Unfortunately, we cannot be held responsible for lost or stolen package.
HOLIDAY EXCEPTIONSOrders placed after 12pm EST on 11/25/20 will not be processed until 12/01/20. Orders placed after 12pm EST on 12/22/19 will not be processed until 12/28/20. Orders may be split and items may ship separately, due to inventory location. Please note that the expedited shipping method delivery timeframes do not include order processing time. Transit times do not include Saturday, Sunday or holidays.